Cancellation Policy

• You are billed monthly (or annually, if you chose that) until you cancel.
• Cancel any time from the billing portal in Settings — it really is one click, with no calls and no retention flow.
• Access continues to the end of the period you already paid for; nothing is cut off early.
• There are no partial-period refunds and no automatic money-back guarantee.

Refunds beyond the above are at our discretion. If something genuinely went wrong — a billing mistake, a double charge, an accident — email support@vexaengine.com before opening a card dispute and a human will look at it. We keep that door open on purpose: it is faster for you than a chargeback, and it lets us fix real mistakes without a fight.

After your subscription ends your workspace goes read-only, then your data is retained for 90 days in case you return, then deleted on a rolling schedule (details in the Privacy Policy). Published demo pages and live voice agents stop working when access ends.