Terms of Service

These Terms are a contract between you and Vexa Automations LLC, doing business as Vexa Engine (“Vexa Engine”, “we”, “us”). By creating an account or paying for a subscription you agree to them, along with the Privacy Policy, Acceptable Use Policy, and Earnings Disclaimer, which are part of this agreement. If you don’t agree, don’t use the service.

Vexa Engine is software that helps you find local businesses, score them, write outreach, and build demo assets. It is a tool. It is not a lead broker, a marketing agency, an employment arrangement, or a business opportunity, and it does not promise you sales, revenue, clients, or any specific result.

Subscriptions renew automatically each billing period (monthly or annual) until you cancel. You can cancel any time from the billing portal in Settings; cancellation takes effect at the end of the period already paid for, and you keep access until then. Except where the law requires otherwise, payments are not refunded for partial periods. Refunds beyond that are at our discretion. Prices may change; we will give you at least 14 days’ notice before a price change affects an existing subscription, and you may cancel before it applies.

Every plan is for one person. You may not share your login, resell access, or operate an account for someone who has been terminated. You are responsible for keeping your password secure and for everything done under your account. Usage limits and spend ceilings for each plan are shown on the pricing page and inside the app; we may enforce them technically.

You are the sender of every email, the caller of every call, and the publisher of every demo made through your account. You are solely responsible for complying with all laws that apply to your outreach — including CAN-SPAM, the TCPA, Do Not Call rules, and Canada’s CASL — and for the accuracy of every claim you make to a prospect. You agree to indemnify us — meaning you will cover our costs, damages, and reasonable legal fees — for any third-party claim arising from your outreach, your use of contact data, or your violation of these Terms or the Acceptable Use Policy.

The service depends on third-party APIs (including Google, Anthropic, Stripe, Resend, and Vapi). We do not control them and give no warranty that any third-party service will be available, accurate, or uninterrupted. Data about businesses comes from third parties and public sources and may be wrong or out of date; verify anything that matters before you rely on it.

You own the outreach text, sites, and agents generated for you, to the extent we hold any rights in them. You grant us the license needed to operate the service (hosting your demo pages, processing your data). We may take down any published demo page that violates the Acceptable Use Policy or that we reasonably believe creates risk for anyone.

You can stop using the service any time. We may suspend or terminate an account that violates these Terms or the Acceptable Use Policy; for serious abuse (illegal outreach, fraud, harming third parties) termination is immediate and without refund. Sections 5, 9, 10, and 11 survive termination.

The service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability for all claims combined is capped at the fees you paid us in the twelve months before the event giving rise to the claim. Some jurisdictions don’t allow certain limits; where that applies, these limits apply to the fullest extent permitted.

Any dispute that we can’t resolve informally will be settled by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, in Oklahoma or remotely. You and we each waive the right to a jury trial and to participate in a class action. Either party may instead bring an individual claim in small-claims court. You may opt out of this arbitration clause by emailing support@vexaengine.com within 30 days of first accepting these Terms.

These Terms are governed by the laws of the State of Oklahoma, excluding its conflict rules. If a provision is found unenforceable, the rest stands. We may update these Terms; when we do, the version number shown at checkout increments and existing users are asked to accept the new version at next login. Notices go to the email on your account. Questions: support@vexaengine.com.